Sunday, May 29, 2011

Jobs in the future - some predictions

First off it's nice to be back in the habit of writing publicly on this and other blogs. For the last six months I was by necessity entirely focused on growing and improving our team at Golden Technologies. I am so thoroughly excited about the types of technological innovations that we're developing that I've really missed out on the chance to write and prognosticate.

So today, while watching the Indy 500 of course, thought I'd not only react a bit to an article I read, but ask for some input from some of my favorite tech thinkers as well.

So I was quickly browsing my google reader friends shares and came across this article "Yes, Technology is Taking Away Jobs, but here's how it might give them back" .... feel free to read and comment there as well. But the article did help me begin to think through the same question, where are the jobs in the future, what will disruptive innovation do to the economy for the positive or negative?

I then sent emails to some good friends asking for quotes and comments on the same article. I'll keep revising this post as I get those comments.

From Dan O'Day, internet security and forensics expert, another great response:

The job market I expect to see grow is software engineers, information assurance/security specialists, networking analysts, and database architects/administrators. The bottom line is that every field is increasingly being driven by technology, and people are needed who can develop and maintain that technology. Software engineers write the code and develop applications and solutions that address real-world problems, database folks manage the massive quantities of information and data that these applications must interact with and analyze, and information assurance folks ensure secure communication between various facilities and work to prevent data breaches and information loss. I should also mention networking technicians, but increasingly many of these roles are beginning to blend. In some ways, many businesses need all of these skills but only have the budget for one or two persons to do all of this. The market will likely increase for folks with strong skills in all or most of these areas: general IT support, networking, software engineering (programming), database architecture, and information assurance. I think it will become increasingly rare to find employed people skilled in only one of these areas, and in those cases that individual will likely be a specialist. For instance, a database specialist would be very skilled in business intelligence warehousing and have in depth knowledge of specific database management software such as SQL Server or Oracle management software, and a software engineering specialist may be extremely skilled in one particular programming language and development environments specific to that language. But in most organizations, one person will be expected to possess all of these skills, which is somewhat unrealistic. This is a large reason why contracting IT support to larger firms is desirable, because for one flat price you bring an entire team of experts on board for support for essentially the price of one skilled IT employee.

Concerning industries that will likely be hiring more information technology workers, I expect environmental science to significantly increase, creating high-paying IT jobs. This is due to increased interest (read funding) in climate and geothermal technology. I believe much of the high pay will be due to many of these jobs being located in places that are less-than-desirable to live due to temperature extremes. Remote IT support may become necessary if positions are difficult to fill. I also anticipate investigative technology to increase, as law enforcement and the public increasingly rely on technology to assist in solving crimes. As technology continues to play an increasing role in people’s lives, more skilled workers will be needed who can identify digital evidence stored in rapidly evolving technology. The third major industry I expect to see a dramatic increase in jobs being created in is healthcare. Up until recently, most hospitals and clinics purchased well-made medical technologies and prices among competitors were comparable. Due to an increasing role of the federal government in healthcare, hospitals are being forced to provide more services with less reimbursement for these services. This will drive competition for more affordable technology, even if it is not as advanced as more expensive options.


From Dave Woodson, a social media marketer and consultant, the following response:

"Taking the marketing side of things as new platforms roll out there will need to be those that are ahead of the curve. Who will be able to teach, show and lead by example to show best use of the new tools. As new tech comes out there will be a need for companies to help ease the transition to make new work with old.

For myself, as google and the web as a whole, moves towards "local" I've sought out areas to help local companies get noticed online, create a lead generation site designed to create leads vs just an advertising portal."

So Dave suggests the need for more trainers, teachers, counselors, and local marketing experts. A big question that Dave and I often discuss is how exactly do you measure your expert? Are they really doing anything all that great?

From Allyn Hane of Blogger Illustrated, blogger videos worth watching, and of course Northwest Indiana's AroundCrownPoint.com:

There are hundreds and hundreds (maybe thousands) of old, big, clunky companies (some in the Fortune 500) that simply refuse to jump on board with new technology and trends (due to the investment it requires), and in return, they are being left behind. This will cost jobs - the younger generation of workers coming up will not work for a company that is slow, old and out of touch.

But this is not the fault of technology, rather, it is the fault of CEOs and decision makers who effectively bury their collective heads in the sands of time and let their competition run past them.

You can see this exact same thing happening in the marketing world. There are new ways to market (via social media and the internet) but old school brand leaders are either scared of it, or they don't believe in its long-term viability, so they ignore it while smaller competition embrace it and kick their collective asses.

I for one found the author's suggestion that personal robotics may be the next breaking and disruptive technology a solid start. I think I tend to agree. I remember the sense of awe when I read one of Alvin Toffler's books a few years ago predicting that we would all eventually have personal 3D manufacturing capability in our homes. It is happening, 3d printers can make 3 dimensional objects even now! Think of the number of things that robotics could handle for a home or office environment. Think of the number of jobs in technology this will require to design, install, service, and maintain.

What about the legal profession? Chris Hedges, northwest indiana attorney and legal advisor, sent the following great response:

Technology is already impacting the legal field. Some examples:

Electronic communications have made the world a smaller place and is equalizing the playing field allowing small firms to compete with larger firms for certain legal business opportunities. Outsourcing work overseas to lower-cost American-trained attorneys might become a reality.

Firms will start to use computers to analyze documents, rather than assigning the task to associate attorneys. Legal workers will see their job descriptions change as more documents end up being filed and stored electronically.

Legal workers won't just do one job assignment as technology does some of the heavy lifting. This may lead to job redundancy as individual worker productivity increases.

Prices for services will decrease for certain fields. Document preparation services continue to grow online. Some courts are providing free forms for self-represented individuals.

From Jeff Freeze, medical outsourcing management consultant:

I'll speak briefly to an area I am very familiar with. Technology in medicine. It certainly is not eliminating jobs. With the Government mandate that healthcare providers "digitize" all patient medical records or suffer reduced Medicare compensation by 2015 the industry is being forced to adapt technology.

Obviously diagnostic and testing equipment leverages technology and that creates many opportunities for specialty techs to work on, operate, and interpret the information these devices deliver.

The big change will come in the business of medicine. The processing, handling, and storing of patient information. Privacy is a huge concern. Where to store the information, who has access to it, and how do extremely varied practitioners utilize the information all have to be worked out. This shift from paper to electronic will create opportunities for jobs at nearly every phase. Currently deployment of technology is a huge field. Moving on to integration, storage, processing, and finally the patient education component. Many job opportunities will exist. We may even have the opportunity for a "digital" doctor. Can you imagine a time when your smart phone is able to monitor, record, and transmit real time data to a trained person interpreting the data and able to take action on adjusting meds, notifying the patient to seek care (urgent or routine), and interfacing with your doctor for final consultations?

Yes technology will cost some jobs in the medical arena, but I believe it will create far more opportunities for a properly trained staff.

I'll pause here while I wait for more responses from even more friends. Thanks a ton to everyone who took the time to respond.

12 comments:

briefs said...

If you comment I'm glad to raise the comment to a quoted insert, let me know where you want me to send a link

Allyn Hane said...

There are hundreds and hundreds (maybe thousands) of old, big, clunky companies (some in the Fortune 500) that simply refuse to jump on board with new technology and trends (due to the investment it requires), and in return, they are being left behind.
This will cost jobs - the younger generation of workers coming up will not work for a company that is slow, old and out of touch.
But this is not the fault of technology, rather, it is the fault of CEOs and decision makers who effectively bury their collective heads in the sands of time and let their competition run past them.
You can see this exact same thing happening in the marketing world. There are new ways to market (via social media and the internet) but old school brand leaders are either scared of it, or they don't believe in its long-term viability, so they ignore it while smaller competition embrace it and kick their collective asses.

(steve, please link to aroundcrownpoint.com) thanks AL

C. Hedges said...

Technology is already impacting the legal field.

Some examples:

Electronic communications have made the world a smaller place and is equalizing the playing field allowing small firms to compete with larger firms for certain legal business opportunities. Outsourcing work overseas to lower-cost American-trained attorneys might become a reality.

Firms will start to use computers to analyze documents, rather than assigning the task to associate attorneys. Legal workers will see their job descriptions change as more documents end up being filed and stored electronically.

Legal workers won't just do one job assignment as technology does some of the heavy lifting. This may lead to job redundancy as individual worker productivity increases.

Prices for services will decrease for certain fields. Document preparation services continue to grow online. Some courts are providing free forms for self-represented individuals.

(Steve, please link to nwilaw.com, Thanks, Chris).

briefs said...

Great comments, come on friends and online pals ... who else cares to venture some guesses on where jobs and innovation are taking us?

Dave Woodson said...

I am not sure you can call them jobs. I can see us heading into a gig-economy where you are only as good as your last job. Web designers do this now, and I think you are really seeing the cream rise. I do local and affiliate and so do a few others here, but anyone can survive and even thrive if they adopt an online presence or knowledge.

Everyday, google encounters a search they have never seen. I think it is going to be hard to pinpoint what the next "thing" will be until we have more using the "thing" we have now. Case in point, I finally saw my frist QR code on an agents sign in LaPorte County. I nearly wrecked.

What will MS become? Will Facebook really become a Google and be the page we go to search to see what our friends are using? Or could the "wired" and the "wireless" companies keep us from exploring too far with data caps?

Bigfreezer said...

I'll speak briefly to an area I am very familiar with. Technology in medicine. It certainly is not eliminating jobs. With the Government mandate that healthcare providers "digitize" all patient medical records or suffer reduced Medicare compensation by 2015 the industry is being forced to adapt technology.

Obviously diagnostic and testing equipment leverages technology and that creates many opportunities for specialty techs to work on, operate, and interpret the information these devices deliver.

The big change will come in the business of medicine. The processing, handling, and storing of patient information. Privacy is a huge concern. Where to store the information, who has access to it, and how do extremely varied practitioners utilize the information all have to be worked out. This shift from paper to electronic will create opportunities for jobs at nearly every phase. Currently deployment of technology is a huge field. Moving on to integration, storage, processing, and finally the patient education component. Many job opportunities will exist. We may even have the opportunity for a "digital" doctor. Can you imagine a time when your smart phone is able to monitor, record, and transmit real time data to a trained person interpreting the data and able to take action on adjusting meds, notifying the patient to seek care (urgent or routine), and interfacing with your doctor for final consultations?

Yes technology will cost some jobs in the medical arena, but I believe it will create far more opportunities for a properly trained staff.

Richard said...

If you have ever seen "Idiocracy" that is where the job market is going.

Don Schindler said...

What I'm more focused on is how do you create new employees that are adaptable and flexible to work in this new environment.

It's interesting to watch Notre Dame kids really get the principles and understand how to network but only a few profs are telling them that they need to be learning technology and working with it as they go to school.

I believe some are still under the impression that their future company will teach them this new way but the fact is that most of those companies are going to look at these new workers as the experts in technology.

How do you teach this new technology when there are no real textbooks or established success roadmaps?

Good stuff, Steve.

Dave Woodson said...

Freezer, you are right with gov't spending the health industry is the one industry that is growing.

Don, I am not sure how you teach the kids today to go where there is no road map. Sadly, many in academia are still teaching them to be lemmings and not thinkers or leaders.

We need to teach them about the "gig" economy where we they are not employees but subcontractors. We need them to be able make their own road.

Bigfreezer said...

Dave...Sadly government spending and regulating is growing the healthcare field. However the key will be if the current staff and incoming staff can adapt to a very different paradigm in the delivery channels and systems. With or without gov't intervention the industry is going to dramatically change.

At the DEDC Summit in May, the stat was floated that today's college grads will have 19 different careers. Not JOBS but CAREERS! That stat if accurate is astounding to me.

We are trying to teach both our sons the very thing Dave and Don mention. Be adaptable and create your own path, don't rely on others to create one for you. Be flexible, ready to course correct, many times.

AmericanVet said...

The first barrier to the economy is the regulation and oversight of the economy by an administration hostile to business unless it is controlled and/or run by the government.

The second barrier is a couple of generation of young(ish) people who think we have a givernment, not a government, and do not realize the consequences of government growth. We are thisclose to collectivism ruled by tyranny.

As to innovation, it is the Fortune 100 companies who are drivers, not anchors. Every single Fortune 100 company is using VMware to run virtualized servers and have more efficiency and failover while significantly cutting hardware and heating and cooling costs while saving room.

The businesses that fall into the enterprise class almost always seek out new technology. It is the less-than top 500 large and SMB spaces where we see the drag. Part of the reason is the tendency to try to outsource IT resources or give IT personnel too many hats. The second part here is a tendency to fail to visualize return on investment that is inherent in welcoming new technology as soon as it has been tested and matured.

rginvalpo said...

Slow to the party -
Like any time in our history, businesses that adapt will have a better chance for survival. I think the difference is that workers have to be far more flexible and diverse than before. I don't see where a person can be exclusively specialized in a single part of a field. Engineers need to have more understanding of clients and sales than in the past.
Additionally, there are no more silver bullets in marketing. An inane video on youtube can be viewed by millions without a dime spent on advertising. Millions can be spent on advertising for a product, show, etc. than has zero impact.
I believe there is a saturation point of technology "creating" new jobs. We saw technology run up in the 90's; what makes is more stable now? Most people don't understand where the money is made. I would fall into that category. Plus, it's fleeting and whimsical. Anyone else slightly alarmed by the IPO #'s thrown at Groupon? Pets.com anyone?
Having been under/un/semi-employed most of the last couple years, it have been interesting to see the job marketplace sloshing around without any direction. Pray I can secure something stable than will sustain my family and watch this thing play out the next couple years.